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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Meanttobe Yang

Meanttobe Yang

June 20, 2024

1  out of  5
rating by Meanttobe Yang
"Simple factor, quoted everything the same at Allstate, I went from $300 to $150. Here is a company who will rip you off and take your money. Selling me a bunch of extra that I didn’t need. I asked for the car to be on liability and I called 2 weeks later and he had told me he didn’t get it changed I guess he forgot. That was fine because he said he’ll refund me for it since but never received that prorated. State Farm has taken money from my family, parents and other relatives. This is not the place, beware they will sell you the highest coverage and will say that the lowest coverage will still only be a few days less… $100-$150 to cover a $4000 car on liability is a joke.. period. During cancellation I had only used 1/3 of the coverage for that month and my prorate was pennys to a dollar. They will steal your money, don’t care an insurance just because your whole family has been with them forever. Quote yourself with other companies online and really see what’s cheaper, it’s so easy online these days to do it yourself."
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maryann heidingsfelder

March 3, 2024

1  out of  5
rating by maryann heidingsfelder
"Dustin Bass does not have quality or dependable representatives. I would never recommend doing business with him. NOT A GOOD NEIGHBOR!"
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Nichol Paladino

November 27, 2023

1  out of  5
rating by Nichol Paladino
"I have never been upset. The receptionist who answered the phone was so rude. I have home owners insurance plus 3 vehicles with them. My mother has 2 vehicles with them. My mother wanted to give one of her vehicles to my brother. Since he lives in Texas they wouldn't insure her. I was confused so I tried to call my self. The lady who answered automatically assumed I was my mother. I tried to explain I wasn't her she called me a lier and was so rude. I have never been treated so poorly. If u want an agent who doesn't talk to you personally and has rude employees go with Dustin. If I were you I would look somewhere else. I am. I'm pulling all my vehicles and my house. Never again will I be treated so poorly."
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Ashley Newcomb

May 10, 2023

5  out of  5
rating by Ashley Newcomb
"Hardest working agent around. Dustin is knowledgeable and honest which is rare these days. Would recommend him to anyone!"
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Matt Marshall

May 10, 2023

5  out of  5
rating by Matt Marshall
"Dustin and his staff are always very knowledgeable and proactive in helping with my insurance needs! I wouldn’t recommend anyone else!"
We responded:
"Best team in town!"
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Joseph James

May 10, 2023

5  out of  5
rating by Joseph James
"Dustin is a great agent! He and his team have saved me so much money over the past 3 years....Insurance and assistance in setting up a refi on my home."
We responded:
"Thanks for those kind words! Love it when a plan comes together."
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j Harmon

May 10, 2023

5  out of  5
rating by j Harmon
"Dustin and his entire staff are great to work with. I have known Dustin personally for 15 + years and he is is a great agent."
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Chris Hardgrave

May 10, 2023

5  out of  5
rating by Chris Hardgrave
"Dustin and his team have been so helpful over the years and he has saved me a substantial amount of money. Highly recommend."
We responded:
"Thanks Chris! "
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Michelle S

May 10, 2023

5  out of  5
rating by Michelle S
"Incredible agent and outstanding staff. They are aways happy to help. Best insurance agent out there in my opinion."
We responded:
"Super nice of you to say Michelle! Look forward to seeing you soon."
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Brandon and Kinsey Biggs

May 10, 2023

5  out of  5
rating by Brandon and Kinsey Biggs
"Very helpful and responsive when we need assistance. Helps proactively plan for my family‘s needs. Exactly the guy you want in your corner!"
We responded:
"Love the Biggs family! Thanks for your support!"
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Steve Nussbaum

May 10, 2023

5  out of  5
rating by Steve Nussbaum
"Great partner Meets my insurance needs and always answers the phone when I need him"
We responded:
"Thanks Doc! Look forward to seeing you soon!"
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Daniel Bass

May 10, 2023

5  out of  5
rating by Daniel Bass
"I am thankful for such a knowledgeable and patient insurance agent and team! It is comforting to know I am taken care of consistently! Thank you Dustin Bass State Farm Agency!"
We responded:
"Thanks for the stars mate!"
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Tim Mitchell

May 10, 2023

5  out of  5
rating by Tim Mitchell
"I’ve known Dustin since college, always a stand up guy and someone I could trust. Would definitely recommend him to anyone!!!"
We responded:
"Thanks Tim! Hope you and the family are doing well."
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Rachel Phillippe

May 9, 2023

5  out of  5
rating by Rachel Phillippe
"Dustin did not only lower my rates but he compared all pricing & let me know where I was under & over covered. He was thorough, quick, & made sure everything was communicated in “real time”. The follow through with Dustin is superb! He even checked in with me after a hail storm to see if he needed to make a claim. That was in the first month of doing business with him. I can assure you he is the first agent to ever check on my home after a storm! Thank you Dustin to you & your team for being an incredible partner!"
We responded:
"The news called out your area and we had just been texting so that kinda worked out..... Look forward to seeing you soon!"
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J.R. Phillips

May 9, 2023

5  out of  5
rating by J.R. Phillips
"The best agent in town. This guys knows each customer he has, and actually puts in a bunch of work to make sure each and everyone has the coverage they need. Give him a call right now!!!"
We responded:
"Thanks JR. Love working with your family!"
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Robert Harmon

May 9, 2023

5  out of  5
rating by Robert Harmon
"Hiring Dustin as an insurance agent was the best decision I’ve made in my adult life. He’s always offered great advice and is able to make my policy flexible to match my needs. Highly Recommend!"
We responded:
"Thanks friend! Looking forward to seeing what we can help you with next!"
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Joey Mason

May 9, 2023

5  out of  5
rating by Joey Mason
"Great rates, smart people, easy to deal with."
We responded:
"Thanks Joey!"
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Debi Mason

May 9, 2023

5  out of  5
rating by Debi Mason
"We love Dustin. Extremely knowledgeable, very good at explaining in layman’s term and patient through the process. Wouldn’t consider anyone else."
We responded:
"Love you too!"
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Melinda I

May 9, 2023

5  out of  5
rating by Melinda I
"Dustin has been my agent for eight years and I have not a single bad word to say about him or his staff. Listening to him and his suggestions has saved me quite a bit of money in the long run!"
We responded:
"Thanks Mel!"
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Charles

June 14, 2022

5  out of  5
rating by Charles
"Excellent customer service and fastest response."
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Karla Montoya

April 29, 2022

5  out of  5
rating by Karla Montoya
"Was nice when my friend used to help as he is my state farm agent. After I left my job he wouldn't help me nor state farm. Cannot wait to leave them. Thanks 4 everything Dustin Bass... "Time to move on down the road..." that was my goodbye from a 21 yr old friendship! Great service bud"
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Eiserntors Phantom of the Opera

April 23, 2021

5  out of  5
rating by Eiserntors Phantom of the Opera
"Brent is the best. Very helpful."
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Merit Pannell

December 15, 2020

5  out of  5
rating by Merit Pannell
"Awesome agent and Awesome staff. Always happy to help. Love those guys!"
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James Spencer

September 22, 2020

5  out of  5
rating by James Spencer
"Most knowledgable insurance agent in south Tulsa."
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Casey Flickinger

May 18, 2020

5  out of  5
rating by Casey Flickinger
"I'm very grateful to have Dustin and his team working with us. They have always been there when we needed them and have directed us in multiple ways that have saved us on numerous occasions. Thank you!"